Tuesday, June 10, 2008

Workplace Newsletters and Soft Skills Education

Your newsletter can be a powerful vehicle for bringing soft skills to employees and helping improve your bottom line. If you're paying attention to the news, you know about the burgeoning economies of the Asia. Some countries like India, are experiencing double-digit enconomic growth records for their economies. And guess where they are seeking business? You guessed it--the United States and Western Europe. Imagine the challenge they face--these Asian countries attempting to convince us Westerners to do business with them rather than our neighbors. Well, that is the challenge. And, well, they're winning! One reason businesses in these developing economies are doing so well is because they are experts on soft skills. These soft skills include etiquette, politeness, honesty, respectful behavior, negotiating, and many more. These are people skills. These Asian countries also have a fast growing industry of consultants to teach people these soft skills and they are making a fortune. Your employee newsletter should dedicate space to soft skills. Find out what they are. And start dribbling the information on your employees. It will power up your bottom line! Check out these skills--big sellers in India:

  • 7 Steps to A Lot More Sales skills
  • Art of Meetings
  • Creativity and Innovation
  • Customer Astonishment: The Commitment to World-Class Customer Care
  • Customer Service Plus
  • Dealing With Difficult Employees
  • Decision Making
  • Delegation - Leveraging Through Others
  • Interviewing Skills: Hiring the Best
  • Interviewing Skills: Landing the Job You Want
  • Leverage for Leadership in Business and Success in Life
  • Making the Transition to Management
  • Negotiations Plus 101
  • Organizational Communications
  • Problem Solving
  • Sales Plus
  • Strategic Thinking
  • Team Management - Enabling Teams
  • Team Management - Leading Teams
  • Teams Management - Managing Team Conflict
  • Team Management - Team Participation
  • The Art of Active Listening
  • Time Management
  • Writing for Business Professionals

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