Does your company have an employee assistance program? An EAP is a structured approach to managing troubled employees whose personal problems may affect job performance. EAPs are strictly confidential so the attract the most at-risk employees to seek help for personal problems. EAPs are free, company-hosted, and because they address substance abuse issues, are often governed by federal drug and alcohol confidentially laws. Assurances are given to employees that use of the program will not interfere with an employee's job security, promotional opportunities, or job duties. EAPs however are not a "safe harbor" from disciplinary actions.
EAPs, in their most viable and cost-benefiting form, reduce risk-exposures associated with a broad range of employee and supervisory behaviors.
EAPs follow the "EAP Core Technology." These elements were first conceived in the mid-1980's as a set of activities or foundational services that are unique to the Employee Assistance Program industry, and which set EAPs apart from all other professions.
You may be very aware of your organization's employee assistance program if you work for a large work organization with an EAP Director who is very visible throughout the organization. This is the traditional EAP model as it was originally conceived--and it arguable the most effective Or, you EAP (may be a hotline found on the back of your company insurance card.
Nevertheless, make periodic mention of your organization's employee assistance program in your internal company newsletter, or employee newsletter for the sake of increasing program utilization, encouraging employees and their families to use the program, and reducing risk to the organization.
In your employee newsletter, discuss confidentiality regularly, how to access to the EAP, types of problems for which employees can get help, fees, etc. You EAP may be only an 800# on the back of the company insurance card. (This is unfortunate, but begin training and educating employees as to the importance of seeking help for personal problems.